It's remarkable to me that there is no designated communications person that is walking around sharing information." 'I quite enjoyed myself' "It's an exceedingly painful lack of organization. She learned about what was going on outside the airport in a call from her husband, not from staff. Krista Hiddema said she was on the first flight to land after the airport shut the tunnel to the mainland and prevented people from leaving. "It's all kind of been a telephone game where people at the front hear something and they pass it back along the line." They have no information from anyone," he said in a phone interview from the airport, about three hours after his flight arrived. "The staff has said repeatedly they don't know anything. Matthew Zadow, a Canadian opera singer based in Belgium, used his baritone to help carry those updates to his fellow stranded passengers. Passengers said staff shouted information to the large crowd, with those at the back struggling to hear. Those stranded inside the airport terminal described a confused, but relatively calm scene where staff offered sparse updates and passengers learned about the situation from news reports. Passengers inside the airport reported seeing six heavily armed police officers in tactical gear come into the terminal and head toward an upper floor, away from crowds gathered near the exits. Laura Brabant said in an emailed statement. ![]() "We ended up pulling the fire alarms in all the nearby buildings to get people to leave," Const. ![]() Police had said buses were brought in for evacuees in the area. A passerby captured this image of Toronto's police service's emergency disposal unit near the northwest corner of Bathurst Street and Queens Quay Saturday.
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